By using this website, you are agreeing to comply with and be bound by the following terms of use. We may update these terms and conditions, from time to time.
The Divorce Manual is provided by Compass Resolution Ltd, registered in England & Wales no. 07853544
We are a family mediation and coaching company that aims to support families through the separation process with specialist services and resources.
All the material on this website is the copyright of John Hind, owner of Compass Resolution Ltd and is used with the permission of the owner.
Your use of the website and its content grants no rights to you in relation to Compass Resolution’s intellectual property rights including, without limitation, copyright, trade marks, logos, graphics, photographs, animations, videos and text or the intellectual property of third parties in the website and its contents.
You may only copy electronically and print a reasonable number of copies of portions of this site for personal use.
Any other use of materials on this website including reproduction for purposes other than those noted above, distribution, republication, transmission, re-transmission, modification, or public showing whether for gain or otherwise is strictly prohibited.
Compass Resolution Ltd believes that access to quality information helps the general public when dealing with the legal system.
Any legal information on the site is for general information purposes only, to give a high level overview of particular areas of law. The information relates to the laws of England and Wales only. Please do not rely on it as a substitute for getting legal advice about what to do in the specific circumstances of your case.
Whilst we have taken reasonable steps to ensure that the information provided through the website is correct at the time of creation, Compass Resolution Ltd does not make any representation as to and accepts no liability for the accuracy of information contained on this website, or that the information provided is comprehensive.
In so far as permitted by law, Compass Resolution ltd will not be liable for any other loss, damage or inconvenience arising as a consequence of any use of, or the inability to use, any information on this site.
This disclaimer is not intended to exclude or limit liability for anything which may not legally be excluded or limited.
Certain links in this site will lead you to sites which are not under the control of Compass Resolution Ltd. Whilst we make every effort to provide you with links to high quality, reputable sites, Compass Resolution Ltd accepts no responsibility or liability for any issues arising in connection with either use of your data, the site content or the services offered to you by these sites and links should not be taken as an endorsement of any kind.
The accuracy of the information provided on the sites to which Compass Resolution Ltd provides links is the responsibility of the site provider, and Compass Resolution Ltd shall not be liable to you in respect of any loss or damage which you may suffer by using those websites.
This privacy notice was updated on 1st August 2022
Compass Resolution is committed to protecting your privacy, and we are registered with the Information Commissioner’s Office as a data controller. Our registration number is:ZA154524.
What do we do with your information?
When you browse our website we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. For more information on Cookies see the section below.
When you buy something from us, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
Online surveys
We will never use information from our surveys that identify you or anyone else without your consent. We may use anonymous information in order:
To understand more about who our users are, and what they need to know and do in order to deal with the law in their lives.
To help us improve our guides, courses or other products or services.
To help us argue in favour of policies and practices which will better meet the needs of our users..
To help promote our services.
What we learn from surveys may be used in published reports, presentations and on our website and social media. We may include anonymous quotes taken directly from survey responses.
Booking a consultation
If you decide to make an appointment with a mediator or coach from our panel, we will:
Collect your details and send them to someone on our panel of experts.
You should check the privacy policy of the expertyou use, to find out how they will process your data. Experts on our panel should have an up to date privacy policy which is easy to access in advance of your appointment.
How do you get my consent?
When you give us personal information, for example to send us feedback, complete a transaction, verify your credit card, place an order, etc we assume that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for another reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us or writing to us at: Compass Resolution Ltd, 8 Waverley Avenue, Exeter, Devon, EX44NL.
Disclosure
We may make your personal information available if we are required by law to do so or if you violate our terms and conditions.
Payment
If you choose a direct payment gateway, such as PayPal, to complete your purchase, then PayPal stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
Read PayPal's privacy statement.
Other providers we use
Some providers, such as payment gateways and other payment transaction processors, have their own privacy policies for the information we need to give to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how they handle your personal information.
In particular, remember that certain providers may be located in or have facilities in a different jurisdiction (outside of England and Wales). So if you decide to carry on with a transaction that involves the services of one of these, then your information may become subject to the laws of the jurisdiction in which that service provider or its facilities are located.
Once you leave our website or are redirected to another website or application, you are no longer governed by this privacy notice.
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
To protect your personal information, we take precautions and follow best practices to make sure it is not lost, misused, or inappropriately accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Changes to this privacy policy
We reserve the right to update this privacy notice at any time, so please do check it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.
If our website is acquired or merged with another organisation, your information may be transferred to the new organisation so that we may continue to sell products to you.
Questions and contact information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, use our contact form or write to. Compass Resolution Ltd, 8 Waverley Avenue, Exeter, Devon, EX44NL We will be happy to help.