In every mediation I encourage, enable and empower my clients to do these 3 things together
- Express
- Explain
- Explore
With my support, if they are able to clearly express their views, ideas and approaches and carefully explain their reasoning, exploring these aspects together in a respectful, curious and constructive way, most people can make great progress, solving problems together.
Humility can also help a great deal.
There may of course be many challenges to overcome but remaining steadfastly focus on these aspects can certainly help.